Project Description
Sacramento County implemented a local ReStore in Sacramento
County. The Habitat for Humanity International
ReStore is a successful and replicable model that has been established in
over 50 communities throughout the United States. Each ReStore uses diverted reusable building materials creatively
to eliminate poverty housing and stave off deteriorating neighborhoods. Diverted construction and building materials
are incorporated
into Sacramento Habitat for Humanity houses and reduce construction costs
while protecting the environment. Diverted materials not utilized in Habitat construction projects
are stored and sold through the retail operations to increase Habitat building capacity,
furthering its mission to eliminate poverty housing. Established a new
ReStore to serve the Sacramento area, enabling the Sacramento ReStore to be
entirely self-sufficient within 18 months of operation.
The steps required to accomplish their project are as follows:
Task 1.00: Start-Up Costs. (7/01 to 12/01)
Permit approval has been delayed while volunteers help in accomplishing
requirements prior to filing fees and beginning the inspection process. Final
phases include parking lot addition, parking lot striping, and upgrading
restrooms to meet ADA compliance codes. These tasks are expected to be complete
in early May 2003 and will allow full time operations as a retail site. Task 1.00 is estimated to be
90 percent complete.
Task 1.01: Acquire Telephone. (7/01 to 12/01)
Telephone service is fully operational serving the ReStore as well as
the affiliate organization. Task 1.01 is 100 percent complete.
Task 1.02: Acquire Computer System. (7/01 to 12/01)
Three terminals provide service for retail sales captured in the ReStore.
These provide basis sales functions in cash and inventory management.
Ongoing upgrades will enhance their sales and usage of all products. Task
1.02 is estimated to be 90 percent complete.
Task 1.03: Acquire Cash Register System. (7/01 to 12/01)
Task 1.03 is 100 percent complete.
Task 1.04: Acquire Office Furniture. (7/01 to 12/01)
All office furniture has been acquired through in-kind donations. Task 1.04 is
100 percent complete.
Task 1.05: Acquire Alarm System. (7/01 to 12/01)
An ADT system for fire and intrusion protection has been installed. Task 1.05
is 100 percent complete.
Task 1.06: Acquire Fax Machine. (7/01 to 12/01)
Task 1.06 is 100 percent complete.
Task 1.07: Acquire Fixtures. (7/01 to 12/01)
Task 1.07 is ongoing via donations and trades with other nonprofits. While
they have just enough to start up, through a trade valued at $6,000 for
warehouse racking, their goal is to triple the current level of fixtures
to be fully operations. Task 1.02 is estimated to be 90 percent complete.
Task 1.08: Acquire Copier. (7/01 to 12/01)
Task 1.08 is 100 percent complete.
Task 1.09: Acquire Outdoor Storage. (7/01 to 12/01)
The City of Sacramento approval for their design has been received and work
with a partnering company has begun on construction at the time of this report. Task 1.09 is estimated to be 80 percent complete.
Task 1.10: Acquire Lighting. (7/01 to 12/01)
For purposes of the initial opening, the current lighting is both adequate
and functional. Designs for additional upgrades are planned. Task 1.10 is estimated to be 90 percent
complete.
Task 1.11: Install Tenant Improvements. (10/01 to 12/01)
Minor improvements to meet safety standards for retail operation are
estimated to be no more than $3,000. The fire sprinkler system is 100
percent complete and was donated. The remaining parking lot striping and
restroom upgrades will utilize volunteer skilled labor. Task 1.11 is
estimated to be 90 percent complete.
Task 1.12: Acquire Truck. (5/01 to 7/01)
A donation of a van as a second truck valued at $5,000 has been
received. Some repairs were required to make road worthy and some
upgrading of this vehicle is ongoing in order to ensure safe use by
volunteer workers. Task 1.12 is 100 percent complete.
Task 1.13: Acquire Forklift. (5/01 to 12/01)
Task 1.13 is 100 percent complete.
Task 1.14: Complete Building Improvements. (9/01 to 12/01)
Awaiting final modifications per City of Sacramento staff. They do not
expect any major expense in time or dollars. Task 1.14 is estimated to be 90 percent
complete.
Task 1.16: Hire Manager and Other Staff. (5/01 to 5/03)
ReStore Manager, Gary Palmer, was employed November 1, 2002 at 30 hours per
week. One part-time driver has also been hired. The need for additional
paid staff is continuing to be evaluated. A position opening was listed on
the SHfH Web site on April 12, 2003 for a
part-time Assistant Manager. A volunteer staff for store operations is
being assembled and trained to provide necessary support. Task 1.16 is 100 percent complete.
Task 1.17: Place Advertisements; Develop and Distribute Promotions. (11/01
to 2/02)
This is ongoing at minor levels until operational permits are received
from the City of Sacramento. The ReStore has been listed in the California
Materials Exchange (CalMAX). An in-kind donation of exhibitor's fees by
the Recycled Products Division enabled a ReStore booth, staffed by
volunteers and the ReStore Manager to distribute information at the 4th
Annual Recycled Products Trade Show held at the Sacramento Convention
Center on April 10-11, 2003. The SHfH Web site
(www.shfh.org) has
active linkage to ReStore information. Since Task 1.17 is ongoing, the work done does not constitute a certain
percentage.
Task 1.18: Purchase Office Supplies. (11/01 to 1/02)
Donations for most major office supply needs are being solicited. This will
continue on an ongoing basis as needed. Task 1.18 is considered 100 percent complete.
Task 1.19: Execute Rent/Lease Agreement. (9/01 to 12/01)
Lease fees have been reimbursed through this Reuse Assistance Grant at
$3,000/month for the months of July, August, September, October, and November
2002. Task 1.19 is 100 percent complete.
Task 1.20: Calculate and Pay Truck Expenses. (9/01 to 12/01)
Task 1.20 is ongoing as an operational cost. Costs for the period of
November 1, 2002 through April 14, 2003 total $6,672.20. The work done does not constitute a certain
percentage based on its ongoing nature.
| DMV fees: |
$915.00 |
|
Insurance: |
$474.00 |
|
Truck repairs: |
$4,267.36 |
|
Fuel: |
$1,015.84 |
|
TOTAL: |
$6,672.20 |
Task 1.21: Secure Utility Services. (10/01 to 12/01)
Task 1.21 is 100 percent complete.
Task 1.22: Calculate and Pay Any Contingency Pre-Opening Operating
Expenses. (10/01 to 12/01)
As contingency expenses are inherently unanticipated, such costs during
this pre-opening phase are estimated to be no more than $1,000. Operating
expenses for future regular operation have been budgeted at approximately ten
percent of revenue, as is characteristic in the other successful ReStore
operations throughout the country. Task 1.21 is 100 percent complete.
Task 2.00: Acquire Inventory Materials Through Purchase. (7/01 to
5/02)
All inventory materials have been acquired through in-kind donations. No
purchases of inventory have been made to sustain the retail
operation.
Task 3.00: Acquire In-Kind Inventory
Meetings with John Orr of the Superior California Building Industry Association
(BIA) resulted in 150 letters being sent to BIA members in December 2002. The
entire BIA mailing list has over 500 members. Responses and further inquiries
from this first mailing to BIA members are being received.
Donated inventory materials are the foundation of the ReStore
operation. Impressive donations are offered on a daily basis. At the time
of their November 1, 2002 report the inventory materials were valued at
$150,000. Since November 2002 the inventory has increased approximately
$350,000 for a total of over $500,000. Inventory is growing daily. For
example, while compiling this report, a volunteer driver in the ReStore
truck picked up a load of large lighting fixtures and chandeliers (more
than 25) some of which were estimated with an original retail value of
$1,500-$2,000 each. The week prior, six new gas fireplace inserts (two
complete with the gas burning logs) were donated with a retail value of
$1,000-$1,500.
The current inventory materials donated to date are valued at an
estimated $500,000 and continue to arrive on a daily basis as the
community learns of the ReStore's existence. In the last six months they
have already equaled the inventory that it took them more than a year to
acquire. These inventory acquisitions have been secured without aggressive
marketing or solicitation and without daily operation. Once they are able
to open for daily retail operations, the frequency and volume of donated
inventory materials is expected to continue to rise. The potential is even
greater to receive more than initially planned; therefore, they anticipate
a future need for increased square footage.
Task 4.00: Operating Expenses. (5/01 to 5/03)
Operating expenses are ongoing and do not constitute a percentage of
completion.
Task 4.01: Run Ads for ReStore Manager. (5/01 until filled)
The manager position has been filled. Task 4.01 is 100 percent complete.
Task 4.02: Acquire VISTA Member. (9/01 until filled)
This position has been filled. Interviews and advertisements to ensure
that the current volunteer's position will be filled consequent to the end
of their volunteer service period at SHfH are underway. Task 4.02 is 100 percent complete.
Task 4.03: Calculate Payroll Taxes and Benefits. (5/01 to 5/03)
With Task 1.16 complete, these calculations have been completed
successfully for the coming year. Task 4.03 is 100 percent complete.
Task 4.04: Create Advertising and Signage. (5/01 to 5/03)
Volunteer hours are tracked through sign-in/sign-out sheets. Hours are
entered into the volunteer participation database. The hours invested by
community volunteers at the ReStore are as follows:
| November 1, 2002 to December 31, 2002: |
649.75 hours |
|
January 1, 2003 to April 14,
2003: |
1,451.75 hours |
|
TOTAL: |
2,101.50 hours |
The value of volunteer labor donated between November 1, 2002 and April
14, 2003 has been calculated using minimum wage of $6.75/hour with a value
of $14,185.
Through a creative partnership with the American Association of Retired
Persons Foundation (AARP), the ReStore has secured the support of a daily,
part time staff person. This individual's wages are paid by AARP while
they are responsible for responding to all ReStore "Hotline
Donation" communications/messages; scheduling donation pick-ups and
dispatching the ReStore truck and volunteer drivers. This ReStore support
person joined the operation on December 26, 2002 and as of April 15, 2003
during which time she has worked 300 hours. The value of labor through
this partnership is valued at $3,000 for this initial four-month period.
Until daily operations have commenced, they cannot involve the number
of volunteer resources ready to engage in community partnerships (e.g.,
ROP students, California Youth Authority (CYA), and Welfare to Work placements).
The total value of volunteer labor donated throughout the entire grant
period is estimated to be $47,1875.
Task 4.05: Create Advertising Signage. (5/01 to ongoing)
Through the in-kind donation of professional graphic design services
(detailed in the previous report), the ReStore's main brochure has been
designed. The ReStore has been linked to the SHfH Web site. Temporary signage has been placed at the intersection
of Richards Boulevard and North 7th Street, as well as on the entry gates
to the ReStore warehouse facility to facilitate donors in dropping off
inventory materials. Signage is being developed for the opening of daily
retail operations. Task 4.05 is estimated to be 85 percent complete.
Task 4.06: Calculate and Monitor Vehicular Costs. (5/01 to
ongoing)
The current value of the two donated vehicles is just under $35,000,
accounting for depreciation of the larger vehicle and the donation of the van.
As an ongoing task, the work done does not constitute a certain percentage.
Donations for permanent ReStore logo on the truck and van are being solicited.
This one item within this task is estimated to be 20 percent complete.
Task 4.07: Research and Obtain Accounting/POS Software. (5/01 to
ongoing)
A donation was received to underwrite the purchase of the point-of-sale
software and has been operational since August 1, 2002. Three computers, cash
drawers, and bar code readers have been donated. Task 4.07 is 100 percent
complete.
Task 4.08: Write Off Bad Debt. (5/01 to 5/03)
No bad debt has been written off during this reporting period. With
the opening of the retail operation, it is reasonable to anticipate some
bad debt write-offs. Eight hundred dollars has been written off for the
entire grant reporting period.
Task 4.09: Expand Online Banking Capabilities and Credit Card Scanning
Hardware. (9/01 to 12/01)
Bid for services have been recommended. The ReStore Manager will
investigate these options. No decision has been finalized at this time. Task
4.09 is estimated to be 65 percent complete.
Task 4.10: Establish Equipment Rental Partnership with Rental Company.
(11/01 to 12/01)
As a result of donated trucks and forklifts, no further equipment rentals
were required during this reporting period and are not anticipated for the
immediate future. This task may be reopened should a future need
arise.
Task 4.11: Design and Conduct Staff Training. (5/01 to ongoing)
Management is investigating vendors willing to donate their professional
skills to provide forklift-training certificates. The ReStore Manager is
in the process of securing mandated employment posters for posing within
the warehouse. As mentioned in the previous report, a former SMUD employee
with years of management experience will implement a training program as
the staff continues to grow and job descriptions are refined. Task 4.1 is estimated to be
50 percent complete.
Task 4.14: Establish Janitorial Services and Design Schedule. (10/01 to
12/01)
Since November 1, 2002, these tasks have been completed through the use of
community volunteers, CYA member placements, and the part-time staff. As an
ongoing function, the ReStore Manager will continually evaluate and maintain the
janitorial requirements of this retail operation. It is not anticipated that a
contracted janitorial service will be utilized. Because this is another
continual function, the work done does not constitute a certain
percentage.
Task 4.16: Acquire Postage Meter. (5/01 to 9/01)
The estimated start date for Task 4.16 is June 2002.
Task 4.17: Printing and Postage Meter. (10/01 to 12/01)
The search for a donated postage meter continues. (This item with this task
is approximately ten percent complete.) One thousand ReStore information
brochures were reprinted for the second time the first week of April 2003.
Task 4.18: Establish Alarm Monitoring. (10/01 to 12/01)
See Task 1.05.
Task 4.19: Establish Utility and Trash Services. (10/01 to 12/01)
Scott Newens and Gordon Howat have implemented a recycling program for
materials at the ReStore. Waste Management, Inc. continues to provide their
garbage service. Task 4.19 is 100 percent complete.
Task 5.00: Secure Lease of Warehouse. (7/01 to 12/01)
See Task 1.19. Task 5.00 is 100 percent complete.
Task 6.00: Ongoing Capital Expenditures. (5/01 to 5/02)
Lease payments have been made covering the period beginning July
through November 2002. Payments for December 2002 through April 2003 are
being submitted during the creation of this report. A request has been
approved by the Reuse Assistance Grant manager to prepay the lease
expenses equal to the balance of this grant minus the cost of the truck
repairs. This is an ongoing task and as such, the work done does not
constitute a certain percentage, except that submitted expenses for
reimbursement will equal the full grant award of $50,000.
Task 7.00: Design Collateral Materials. (7/01 to 12/01)
The recruitment and information brochure was completed (see Task
4.04). The ReCycling Handbook and grand opening publicity are still
in process. At the April 2003 Recycled Products Trade Show, the Director
of Community Partnerships for SHfH met and
secured an agreement for coordinating joint publicity opportunities
surrounding the ReStore's grand opening, anticipated Spring 2003, with the
Public Information Officer of CIWMB. Task 7.00 is estimated to be 50 percent complete.
Task 7.01: Design and Distribute Direct Mailer to Building Contractors.
(3/01 to 5/02)
While design is 100 percent complete, the BIA letter still needs to be
mailed to the remaining 66 percent of the mailing list. This entire
mailing list will be utilized once more for grand opening notification. Task 7.01 is estimated to be
75 percent complete.
Task 7.02: Acquire PSA Spot Airtime. (10/01 to 5/02)
With the additional required restroom upgrades not yet completed,
daily operations of the ReStore opening have been delayed until late
Spring 2003 (anticipated by the end of May 2003) and has revised the
timeline for this task. With assistance from the CIWMB's Public
Information Officer, this task will move forward quickly. The Director of
Community Partnerships has given some leads to the ReStore Manager and
will meet in early May 2003 with the PIO to seek advice on the usage of
the completed ReStore video utilization. Task 7.02 is estimated to be 60 percent complete.
Task 7.03: Design PSA Content. (10/01 to ongoing)
Task 7.03 is 100 percent complete.
Task 7.05: Submit Final Report to CIWMB. (5/01/02)
As of the submission of this report, Task 7.05 is 100 percent complete.
*Permission was obtained from grant recipient to publish project profile.
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