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Strategic Directives

SD-12: Training and Development

This page provides information on the CIWMB's Strategic Directive 12 (SD-12). Each of the five subdirectives links to further explanation including baseline measurement, metrics or performance criteria, annual targets, and key activities.

Directive
It is a core value of the CIWMB to have a comprehensively trained and developed staff, and to provide training to local enforcement agencies (LEA), relevant private and nonprofit organizations, and city and county recycling professionals.

Specifically, the CIWMB will:

  1. Provide training and development for staff in the skills required to do their jobs effectively and in the skills needed for advancement.
  2. Provide ongoing training in the principles of integrated waste management for all staff and members of the CIWMB Board; program to be implemented by January 2009. (rev. 2/08)
  3. Develop a comprehensive training program for the CIWMB's LEA regulatory partners to ensure the safe management of solid waste by January 2008.
  4. Develop a certification program for recycling professionals in the public and private sectors by June 2008.
  5. Provide the regulated community with access to all relevant CIWMB training.

12.1 Provide training and development for staff in the skills required to do their jobs effectively and in the skills needed for advancement.

This subdirective recognizes that individuals must be given the proper tools in order to effectively do their jobs. As circumstances and technologies change, staff must be given the core competencies necessary to adapt to these changes. The core competencies may include training in leadership, strategic thinking, program knowledge, technical skills, administrative and operational management, interpersonal skills, and personal skills.

Baseline
Only mandatory classes have been offered over the last few years. No baseline has been established with regards to additional training opportunities. Mandatory classes include a range of topics including Basic Supervision I and II, Defensive Driving, Ethics, Sexual Harassment Prevention, First Aid and CPR, 40-hour Hazardous Waste Operations and Emergency Response (HazWOpER) and Tier I and II Handling of Hazardous Waste. In addition, select staff takes classes such as Field Inspector Safety, Respirator, and Asbestos Training as appropriate to their classification and duties.

Metrics or Performance Criteria
The Board will track the number of training opportunities provided and the number of staff receiving the training needed.

Annual Targets
The target for this subdirective is to identify mandatory training needs. Additionally, all staff will complete the mandatory writers' training class.

Key Activities
The Board will define required training for major classifications, link Individual Development Plan (IDP) requests to the Annual Training Plan, and develop training as recommended.

12.2--Provide ongoing training in the principles of integrated waste management for all staff and members of the CIWMB Board; program to be implemented by January 2009. (rev. 2/08)

Training in the principles of integrated waste management has largely been restricted to individuals or units on a need-to-know basis. This subdirective charges the Board with offering training to all staff and Board Members in the principles of integrated waste management.

Baseline
No baseline has been established with regards to additional training opportunities.

Metrics or Performance Criteria
The Board will track the number and percentage of staff who attend these classes.

Annual Targets
The annual targets for this subdirective are to develop the course materials and to schedule the first set of classes.

Key Activities
The Board will identify basic integrated waste management principles for inclusion in an overview course, "CIWMB 101." Materials for this class will be developed and the class will be offered quarterly for all interested staff.

12.3--Develop a comprehensive training program for the CIWMB's LEA regulatory partners to ensure the safe management of solid waste by January 2008.

This subdirective focuses on the mandated training provided to LEAs and others relative to issues associated with solid waste facilities. Linkage to Strategic Directives 4.1, 4.2, 4.3, and 8.3

Baseline
The baseline is the current training curriculum for LEAs and operators, which includes specific training based on an annual needs assessment and other indicators relative to compliance issues. The Annual Conference that was established in 1997 per a charter with CCDEH and CIWMB also includes multiple training opportunities for LEAs, tire compliance staff and operators. The current training schedule can be found on the CIWMB website.

Metrics or Performance Criteria
The overall number of LEAs, operators, and staff and other stakeholders that attend and complete the offered training courses will be the measure for the training program. Measurable changes in operator compliance and regulatory process efficiencies and effectiveness that result from training activities will be identified and tracked.

Annual Targets
Staff will continue to conduct training needs assessments for LEAs, tire compliance and CIWMB staff, as well as operators. The training curriculum and schedule will be adjusted to match the identified needs. Training delivery will also be tied to LEA performance, as well as any changes in the waste management infrastructure or regulatory structure.

Key Activities
Between June and December 2007, twelve (12) training classes will be conducted throughout the state covering health and safety issues; State minimum standards for landfills, compost sites and transfer/processing facilities; landfill gas monitoring, solid waste facility field tours; and conflict resolution. It is expected that more than 375 LEAs and CIWMB staff, and 250 industry/operator staff will attend the training sessions.

12.4--Develop a certification program for recycling professionals in the public and private sectors by June 2008.

This subdirective contemplates an effort that standardizes and elevates the level of knowledge and skills for professionals associated with all nondisposal aspects of managing the solid waste stream. The development of a certification program could also potentially establish/reinforce credibility among these professionals.

Baseline
There is not an existing certification program in California although the California Resource Recovery Association (CRRA) and others are advocates for one and have been working to define one.

Metrics or Performance Criteria
The performance metric for this subdirective will be the Board's progress in evaluating the need for and establishing, or supporting the establishment of, a certification program.

Annual Targets
Staff will gather information on the need for a certification program and develop and analyze a variety of options for consideration to implement such a program.

Key Activities
Staff will research existing models for environmental and other certification programs. This compilation and staff analysis of these existing models and their potential application to the recycling professional ranks will be informally workshopped. Analysis will be refined and offered to Board for consideration.

12.5--Provide the regulated community with access to all relevant CIWMB training.

This subdirective addresses the need for the Board to be transparent with regards to its interactions with the regulated community. It provides the regulated community the tools and direction they need to successfully adhere to the Board's rules and regulations and to the State's mandates.

Baseline
Existing tools and related materials are accessible on the CIWMB website serve as the baseline.

Metrics or Performance Criteria
The Board will track the number of trainings available to the regulated community.

Annual Targets
All relevant trainings will be made available via the web to the regulated community.

Key Activities
All technical seminars and technical training classes will be videotaped and placed on DVDs for access by the regulated community.

SD-11 | Strategic Directives Home Page

 

Last updated: November 07, 2008


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